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What kind of work can I get done?

Anything kind of plant hire that you need – from diggers to telehandlers to pumps to accommodation– can get done on Planty. Expert suppliers can tackle a range of projects:

  • Big or small
  • Short or ongoing
  • Individual or team-based

Whether you need a forklift to move a couple of pallets around or a full-fledged team to a major project, our tools and the expert suppliers in our marketplace can accommodate.

How do I hire the right supplier?

Start by writing a clear and concise job post. Each supplier submits an application and link to their Planty profile covering:

  • Skills, experience and portfolios
  • Client feedback
  • Pricing

You'll get applications from independent professionals and receive our personalised recommendations within minutes. From there, just interview your strongest candidates and hire your favourite.

How do payments work?

Pay your supplier up front or weekly, whichever you choose. For smaller projects, the supplier bills you up front, and we'll send a secure payment to your supplier. For fixed-price projects, we'll release funds to your supplier after they meet pre-set milestones. In either case, you're covered by Planty Payment Protection, assuring that you only pay for work you approve.

All payments go through our secure system. Choose from the following billing methods:

  • Credit card
  • PayPal
  • Bank account

When we send your payments to the freelancer, we deduct a 10% fee from the rate they charge you. For example, if you pay your freelancer £100, they earn £90 and we receive £10.

How do I know I'm protected?

Enjoy peace of mind with systems designed to provide a safe and trusted workplace, including:

Work Diary. This tool captures snapshots of your freelancer's screen every 10 minutes, helping to verify that on hourly jobs, work has been completed as invoiced.

Payment Protection. Upwork Payment Protection assures you that you pay only for work you've approved.

Dispute Resolution. If an issue ever should arise, we have programs to help fix the situation.

FAQ

  • How do I get started?

    The three steps to getting started are:

    1. Signing up on Planty.
    2. Defining your project.
    3. Posting a job.

    So, if you haven't already, sign up as a contractor—be sure to add your details and a payment method.

    Now it's time to define your project. Outline your goals, deliverables, the skills you're looking for, and your desired deadline. By thinking through and articulating your needs, you make it easier to write an effective job post and explain your job to others.

    Now that you know what you need, post a job! Be sure to include as much detail as possible. Then sit back and the suppliers will provide you with quotes which you can compare in one place.

  • How do I evaluate SUPPLIER applications?

    A proper evaluation begins with the basics—the supplier's application, skills, and feedback.

    Scan the application for content, level of communication, skill and attention to detail. Next, review their profile to determine if they have the skill set and experience you need.

    Screen according to:

    The supplier's job success rate and client feedback. Look for a success score above 90%, and positive client comments.

    Work history and experience. Have they completed jobs similar to yours?

    Portfolio. Do you like what you see?

    If the supplier seems to be a good fit for your project, contact them directly to get the conversation going. Ask a few project-specific questions to get further evidence of their experience and written communication skills.

    For smaller jobs, a quick chat or email exchange may be all you need. If you're hiring for longer term or more complex projects, interview via live chat or video call to confirm they're a good fit.

    Consider hiring a few top candidates for a short “test-drive” job. If you're happy with the quality, speed of work, and communication, then make a hire and kick off the project in full!

  • HOW MUCH SHOULD I PAY MY SUPPLIER?

    You’ll find you can get quoted a range of rates based on a supplier’s skills, experience, feedback, and work history. There are a few rules of thumb to follow when you’re negotiating a rate and setting your budget.

    What kind of equipment are you hiring? Is it a brand spanking new piece of kit from the best in the business? If so, expect to pay a bit more for higher quality plant.

    Is it a specialized skill? Proven, qualified specialists, particularly in technical fields, will typically command a higher rate.

    How familiar are you with the skill you're hiring for? If you're hiring outside your comfort zone, we recommend paying a little extra to secure a qualified supplier with proven experience and great client feedback, or even hiring a project manager to help you find an ideal supplier.

  • How can I best kick off a project?

    A good kick off meeting can set the groundwork for a smoothly running project. It's your big chance to get your new supplier (and anyone they'll be working with) ramped up and ready to go. And it's even more important if you're working with a supplier for the first time.

    Introduce yourself and your team. Take a little time to get to know each other by talking about the job, your business, and your background.

    Set expectations. Go over what you expect from your supplier, and what they can expect from you. This can include timing, delivery methods, and anything else important to the success of the project.

    Agree on how you'll communicate. The importance of clear communication can't be underestimated!

    Remember, the more info you give your supplier about the job, the better. So take the time to cover all your bases, reiterate your project requirements, and kick things off on a high note!

  • What's the best way to communicate with my supplier?

    Planty has a built-in messaging platform that lets you communicate with your supplier at your desk or on the go. Chat instantly, send messages, and attach files securely.

  • What should I do to make my project a success?

    While every project is different, there are certain principles that will always help guide your job to success.

    Know what you want. Be crystal clear about what you want to achieve with your project before you post a job or hire. It's easier to explain the job and find the right equipment once you've articulated your goals and deliverables for yourself.

    Hire well. Just as in the offline world, the key to a job well done is to hire the right supplier to do it. So, particularly for larger, ongoing jobs, take your time and vet your candidates well. Evaluate them first through their application and portfolio, then during a real-time interview, and finally by hiring them for a short, test-drive project.

    Communicate, communicate, communicate! We know we say this a lot, but communicating clearly, thoroughly, and consistently is just too important not to make a big deal about.